Personalised Teddies

Please Note that This Item is non-refundable when Personalised.

Please allow upto 7 days before your Item will be Ready to be Shipped.

All Personalised Items are Custom made and non-refundable unless a fault or error on our part is found. Please see our Terms & Conditions for more Info.

This Product is Shipped via Standard Delivery 3-5 Business Days Royal Mail.

 Wash at 30 inside out, Do Not use Fabric Conditioner as this limits the life of your garment and prints will crack and fade,  Do not Tumble Dry, Do Not Bleach, Protect any Prints when Ironing.

Please allow upto 14 Days before your Item will be Ready to be Shipped (21 Business Days in Busy Periods)

Most of our Items are made to order and Personalised Items are non-refundable unless a Manufacturer fault is found.

This Product is Shipped via Recorded Delivery with Royal Mail once the order has been completed.

• All New Custom Embroidery or Vector Artwork Designs created by us to ensure the best quality available and will incur a one time setup fee charged at £15-£30 per design (standard font has a free setup)

• Garment and Item Prices on this website include some decoration costs Including a single standard Left Chest Embroidery or a Left Chest and Back Print (Teddies include the Embroidery on the Belly and do not incur a design fee unless you require a specific logo added which we do not already have on file)

• For More complex and detailed Large chest Embroidery and Any Back Embroidery, costs are additional and will vary (£10-£30)

• Standard font for both Print and Embroidery has a free set-up

• Orders must be paid for at the time of ordering

If you do not require our Design Service

• If your design files are ready, you will not need to pay a Design Fee, Please forward your ready to Print Artwork or ready to embroider files for your Order to saccosmakesit@gmail.com (please include your order Number and placement details etc)

• Artwork must be ready to print with a transparent background, we accept 300dpi in AI, PNG or PDF Print format.

• Please ensure all font used during the designing process with apps like Canva have a ‘vector outline’ or have been through the ‘create outlines’ process in your design prep. Please ensure there are no backgrounds to your artwork. Any artwork or fonts which appear unsuitable when received will be discussed with you, prior to us processing your order.

• Using background removers to create a PNG Transparent background for your image, such as Google BG remover, will leave a milky white edge when printing, which we will be unable to remove without a re-drawing fee.

• Ready to Stitch Embroidery files can be provided to us but they must be in .EMB format (.DST, .PES are accepted but these are machine stitch files and cannot be edited or resized by us without damaging the quality of the stitch file, Please also provide the PDF of the sequence and Thread colours)

• Digital images for print and machine embroidery files can be purchased elsewhere such as on Etsy and provided to us at your own risk.

• Please be aware that Large Back and Large Chest Embroidery stitch out Costs will be an estimation of between £10-£25 until the stitch out file is designed (most Stitch outs for these areas cost between £8.50-£10 )

• Once your Artwork is set up ready for Print or Embroidery, There will be no Set-up costs to pay for any new orders which use the same designs.

For all enquires or if you are unsure if you need to purchase a design fee, please contact us to discuss your needs.

If your item requires any Special Personalisation, please read the information Here before continuing with your purchase